15 Training Standards Every BC Security Guard Must Exceed (Not Just Meet) – Arc

The Minimum Isn’t Enough

In British Columbia, security professionals are required to complete Basic Security Training (BST) to become licensed. While this certification ensures guards meet the legal minimum, relying on the bare minimum isn’t enough — especially in a city like Kelowna, where events, breweries, and festivals demand a higher level of professionalism.

At ARC – Aegis Reliance Control Security, we believe true safety comes from exceeding the standard. That’s why every ARC guard goes beyond the checklist to meet (and surpass) 15 training standards designed to keep venues safe and guests feeling respected.

1. Basic Security Training (BST) Certification

The foundation — required by law for all licensed guards in BC. Covers the essentials: legal authorities, report writing, emergency response.

2. Advanced Security Training (AST)

AST provides critical skills for situational control, defensive tactics, and advanced incident response — preparing guards for complex, high-risk scenarios.

3. Hospitality Communication Skills

Unlike traditional “bouncers,” ARC guards are trained to communicate calmly and respectfully, even under pressure. Guests remember not just what happened — but how it was handled.

4. De-Escalation Techniques

Identifying early warning signs of conflict and using voice, posture, and empathy to resolve issues without force.

5. ID Verification & Fraud Detection

From spotting fake IDs to handling minors discreetly, this skill is crucial for Kelowna nightlife and event venues.

6. Intoxication Assessment

Guards are trained to recognize visible signs of intoxication and apply BC Liquor & Cannabis Regulation Branch (LCRB) guidelines.

7. Crowd Control & Flow Management

ARC guards manage large crowds smoothly, ensuring safety without creating bottlenecks or conflict.

8. Emergency Evacuation Protocols

Training in fire safety, first aid, and coordinated exits — because fast, organized response saves lives.

9. Incident Reporting Standards

Professional, timestamped logs that protect both the venue and management against liability.

10. Cultural Sensitivity & Diversity Training

Kelowna attracts a global crowd — ARC guards reflect respect for all backgrounds and communities.

11. Workplace Safety (WorkSafeBC)

Guards are trained in hazard awareness, PPE use, and joint responsibility for a safe working environment.

12. Conflict Resolution in Hospitality Environments

Specialized scenarios from casinos, breweries, and restaurants are built into our training modules.

13. Digital & Radio Communication Skills

Clear, professional use of radios and incident reporting apps for real-time updates.

14. First Aid & Naloxone Awareness

Basic medical skills and overdose response — increasingly critical in BC’s current health landscape.

15. Continuous Professional Development

Monthly refreshers, scenario role-plays, and performance evaluations to keep skills sharp.

Why This Matters for Your Venue

When hiring security, ask yourself: Do I want guards who meet the minimum… or professionals who exceed expectations?

With ARC’s 15 Standards of Excellence, you’re not just getting compliance — you’re getting confidence.

Book Your Free Onsite Walkthrough

Want to see how ARC’s training makes the difference? Our management team offers complimentary onsite walkthroughs to identify risks, customize staffing plans, and show how our guards exceed provincial requirements.

Serving Kelowna, Penticton & the Okanagan Valley

🌐 Book Your Free Walkthrough Today